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Legal Information

Informationspflicht laut §5 E-Commerce-Gesetz (ECG), §14 UGB und §25 Mediengesetz.

Service provider
NameRafaël Bueno de Mesquita
FormEinzelunternehmen (sole proprietorship)
Trading asAIDIO / AIDIOMusic
AddressLederergasse 47a, 4020 Linz, Austria
Phone+43 660 169 5069
Emailrafael@aidiomusic.ai
Websiteaidiomusic.ai
Business purpose
ActivityServices in automatic data processing and information technology
Trade licence (Gewerbeberechtigung)
Licence typeDienstleistungen in der automatischen Datenverarbeitung und Informationstechnik (freies Gewerbe)
GISA-Zahl39944351
Trade authorityMagistrat der Stadt Linz
Chamber membership
ChamberWirtschaftskammer Oberösterreich
SectionFachgruppe UBIT (Unternehmensberatung, Buchhaltung und Informationstechnologie)
Applicable lawGewerbeordnung 1994 (GewO)
VAT identification
UIDATU77153857
Dispute resolution

The European Commission provides an online dispute resolution (ODR) platform: ec.europa.eu/consumers/odr. We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board and do not voluntarily participate.

Liability notice

Despite careful content control, we assume no liability for the content of external links. The operators of linked pages are solely responsible for their content.

Last updated: 1 December 2025 · Applies to: AIDIO plugin, AIDIO Reader plugin, and aidiomusic.ai website

Who we are

AIDIO is an AI-powered mixing and mastering assistant distributed as a VST3 plugin. The controller of your data is AIDIO (contact: rafael@aidiomusic.ai). This policy covers both the AIDIO and AIDIO Reader plugins, and this website.

Your audio is never transmitted

The AIDIO plugin analyses your session locally on your computer. Raw audio, stems, samples, and project files are never uploaded to our servers under any circumstances.

What the plugin may send
  • Licence validation data, your licence code, a machine identifier, and a timestamp.
  • Acoustic measurements, anonymised signal-level metrics (e.g. frequency balance, loudness values). Numbers only, no audio content.
  • Chat interaction data, questions you type into the AIDIO chat and the AI's answers. Anonymised and never linked to your identity.
  • Session metadata, anonymised usage data (tabs opened, feature usage, session length). No audio or project content.
Legal basis (EU / GDPR)
  • Contract performance, licence validation and AI responses.
  • Legitimate interests, anonymised analytics to improve the product.
  • Consent, where you have explicitly opted in (e.g. submitting the waitlist form).
Your rights

Under GDPR you have the right to access, correct, delete, restrict, or port your data, and to withdraw consent at any time. Email rafael@aidiomusic.ai, we respond within 30 days.

For the full privacy policy, see privacy.html.

The full Terms and Conditions (AGB) are published as a standalone document:

Read the AIDIO Terms and Conditions →

Right of Withdrawal (Widerrufsrecht)

Pursuant to §11 of the Austrian Distance and Off-premises Contracts Act (FAGG) and the EU Consumer Rights Directive, EU consumers have the right to withdraw from a distance contract within 14 days without giving any reason.

Withdrawal period

The withdrawal period is 14 days from the date of contract conclusion (subscription activation).

Exception for digital content

For digital content (software downloads and SaaS subscriptions), the right of withdrawal expires early if: (a) performance has begun, and (b) you have expressly consented to performance beginning before the withdrawal period ends, and acknowledged that you lose your right of withdrawal upon performance commencing. By activating your AIDIO licence, you consent to immediate performance and acknowledge the loss of your withdrawal right.

How to withdraw (if applicable)

To exercise your right of withdrawal, send an unambiguous statement to: rafael@aidiomusic.ai. You may use the model withdrawal form below.

Model withdrawal form

To: AIDIO / Rafael Bueno de Mesquita, rafael@aidiomusic.ai

I hereby give notice that I withdraw from my contract for the following service: [AIDIO subscription]
Ordered on: ___________
Name: ___________
Address: ___________
Signature (if paper form): ___________
Date: ___________

Refunds

If a valid withdrawal is received, we will reimburse all payments received from you within 14 days of receipt of the withdrawal notice, using the same means of payment as the original transaction.

Cookie Policy

This website (aidiomusic.ai) uses minimal cookies. We do not use advertising cookies, tracking pixels, or third-party marketing tools.

Cookies we use
CookiePurpose
Session cookieKeeps you logged in during your visit (if applicable). Deleted when you close your browser.
Analytics (optional)Basic page-view analytics (country, browser type). No personal data stored. Only active if analytics are enabled.
Third-party cookies

Google Fonts is loaded from fonts.googleapis.com, which may set performance cookies. These are technical cookies required for font rendering and do not track personal behaviour.

Your choices

You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use the website.

Contact

Questions about cookies: rafael@aidiomusic.ai

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